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(Transportation-News.com, February 12, 2013 ) Clinton Township, MI – Car accidents are situations which nobody desires to encounter; nevertheless, no matter how one tries to avoid them, accidents do happen. Inevitably, car owners find themselves in a quandary. How does one know what auto body shop to choose? There are so many out there, which one is best?
Collex Collision (http://www.Collex.com), a Clinton Township auto body shop, has dealt with collision-rattled customers for over 35 years. They understand the worry and frustration involved in getting one’s car repaired. Being a known expert in auto body repair, the Collex treats their customers with the compassion and professionalism one would expect from an auto body repair leader. The Clinton Township Auto Body experts at Collex Collision treat their customers as they would like to be treated and want to share information to help car owners what to look for in an auto body repair shop.
The first thing one should look for is credentials. Proper training and equipment are necessary for repairs and under Michigan law, repair facilities that perform collision repairs are required to be registered (licensed) by the Department of State and the registration and a consumer information sign must be posted in a prominent location within the facility.
The consumer information sign advises customers of their right to a written estimate from the facility before repairs begin and to a final invoice upon completion of repairs. Further, mechanics that repair collision-damaged uni-body vehicles are required by law to be certified in the category of Unitized Body Structural Repair. The mechanic’s certificate must be posted in a conspicuous location. One should look for the facility’s registration, the mechanic’s certificate and the information sign. If they cannot be found, one should ask the service manager or owner about them. If they cannot be shown, one is advised to take their vehicle elsewhere.
What does the auto body repair shop look like? Does it look professional, with proper signage, cleanliness inside and out? Does it have the look and feel of a professional organization. First impressions are important and if you do not see a clean, professional shop with all employees wearing professional uniforms, it might be best to steer clear.
Is the staff friendly, polite and courteous? Do they seem genuinely helpful and concerned about the collision repair? Does the shop handle even the smallest details? At Collex, one will have access to the customer service department throughout the repair process and car owners will even be able to check the progress of their vehicle online while it is being repaired. Collex will take the extra time and give that special attention to detail that will quickly put their customers at ease.
Do they provide a loner vehicle or have access to a reduced rate on a rental? Are they anxious to help solve one’s transportation problem while the vehicle is being repair? Since transportation is very basic when it comes to a customer’s needs, doing without a vehicle while one’s car is being repaired is a big disruption in one’s life.
One should do their research online and find reviews for the auto body shop? A reputable company will always have successful reviews. These recommendations are great sources for clients who are looking for a reputable auto body shop. Also, testimonials serve as the company’s portfolio, showcasing their achievements in auto body repair. Do they have a professional website? If so, check to see if reviews are listed.
It is crucial for clients to do research on any Clinton Township auto body shop before leaving their car in their hands. One wants the repair process to be as smooth and seamless as possible. Doing one’s homework can make a big difference in the auto body repair experience. For more information visit http://www.clintontownshipautobodyshop.com/ or call 888-426-5539..
About Collex Collision:
Today Collex stands as the leader of Metro-Detroit’s highly competitive collision repair industry and Collex is excited to serve Southwest Florida with the same excellent service. The company’s growth is directly correlated with the high quality of workmanship that they provide for each repair as well as excellent customer service that they guarantee for each customer.
Contact:
Patrick Sollena
Collex Collision
44700 Enterprise Dr
Clinton Township, MI 48038
Phone: 888-426-5539
Local: 586-493-9100
Email: info@collexcollsion.com/
This press release was submitted by Right Now Marketing Group, LLC.
Collex Collision Experts
Patrick Sollena
888-426-5539
info@collexcollision.com/
Source: EmailWire.Com 
Source: EmailWire.com
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